Couples Scramble After Wedding Venue Closes Several Locations
Brides are scrambling after all Noah's Event Venues filed for bankruptcy and closed abruptly. A Carrollton couple called NBC 5 Responds to get help getting their money back, but they're not the only...
View ArticleMan In Euless Accused of Soliciting Yardwork, Exploiting Seniors
A helpful neighbor or an outright scammer? A woman in Euless said a man is preying on seniors, promising to do yardwork and running off with their cash.Photo Credit: NBC 5 News
View Article$30 Million Recovered for Viewers by NBC Responds
NBCUniversal Owned Television Stations, a division of NBCUniversal, announced Monday that it has recovered more than $30 million for consumers.Launched in 2014 to help fill a void in the marketplace,...
View ArticleRoofers Assoc. Wants to Kill House Roofing Bill
It's a problem Texans have faced for decades: Roofing contractors going door-to-door after a big storm.Consumers like Joseph Dickens said he was convinced to sign a contract and pay thousands up front,...
View ArticleVeteran Finds Facebook Pages Using His Photos to Scam Women
After 40 years of marriage, Terry Hestilow and his wife Becky said they're happier than ever."He's mine. He's my man. Has been for a long time," said Becky. But according to a Facebook profile using...
View ArticleFamily Demands Answers After Puppy Drowns in Pet Sitter's Pool
For Amy and Sean Houston, the loss of their French bulldog, Coco, is still very fresh."Coco was our family member. She wasn't just a dog," said Amy. "It hurts because I smell her."It was just last year...
View ArticleNTX Woman Suing Over Exploding Cans of Cooking Spray
Reveriano Duran said he was working at a restaurant in 2017 when a can of cooking spray exploded, leaving him with severe burns.He's one of eight people who filed lawsuits this week against Conagra,...
View ArticleTexas Lawmakers Vote to Kill Roofing Bill
This is the furthest the roofing bill has ever gotten with the Texas Legislature.But in the end, it did not get enough votes to move on to the Senate.It was called the Re-Roofing Registration bill,...
View ArticleSeniors Feel 'Trapped' After Several Elevator Outages at Dallas Facility
Residents at the Waterford at Goldmark senior living facility in Dallas said the elevator keeps breaking down."This is not a convenience. This is a necessity. It scares me to think about going down the...
View Article1 in 4 Online Shoppers Have Bought 'Fakes': BBB
One in four people who have purchased items online have unwittingly bought counterfeit goods at some point, according to a new report from the Better Business Bureau.The report, titled "Fakes Are Not...
View ArticleDallas Woman Threatened With Lien Notice For Unpaid Materials
After living in her Dallas home for 46 years, Mary Norton decided it was time for a new driveway."We saved up our money and so we were excited. We needed it and we were excited about getting a new...
View ArticleLocal Bride, Others Say Dallas Designer Left Them Without Dresses
Tina Peoples said she searched high and low to find a backup wedding dress for her daughter, Belinda Hatchet."It's nice, but not what she envisioned for her special day," said Peoples. They said they...
View ArticleCity Denies Claim After Raw Sewage Floods Woman's House
In March, Erin Jackson said raw sewage flooded her home, damaging her floors, baseboards, bathrooms, bedrooms and many of her appliances."There is not enough bleach in the tub that will get me to sit...
View ArticleTX DMV Investigating Local Dealership After 200+ Complaints
A Mesquite car dealership is accused of not issuing titles, license plates and worse, not paying off trade-in vehicles.Carl Barns said his credit score dropped 140 points in just a few months. He said...
View ArticleTX Plumbers Soon Won't Need a License; What it Means for You
Scott Ganske comes from generations of plumbers."My grandfather was a plumber. My dad's a plumber. Two of my sons are going to be plumbers," he said.It's in his blood, and he's spent countless hours in...
View ArticleNBC 5 Responds Helps Man Get Refund After Rental Car Mix Up
Fred Rosett was planning a trip for his wife, daughters and grandchild.It was a girls trip to Georgia, and he wanted to make sure the women were squared away and had a reliable vehicle for the road."I...
View ArticleAbbott Issues Order to Extend Plumbing Board's Operation
Gov. Greg Abbott issued an executive order Thursday that extends the activity of the Texas State Board of Plumbing Examiners through the end of the state's next legislative session, the governor's...
View ArticleFire Prompts $1 Million Dispute With Airbnb
Millions of homeowners worldwide are making what seems like easy money, renting out their homes on vacation rental websites and apps. Airbnb, HomeAway, VRBO, and others offer short-term rental booking...
View ArticleNorth TX Family Battles Airline Over DR Flight
Carolyn Conklin and her family of five were supposed to be traveling to the Dominican Republic next week.But their summer break excitement quickly turned into fear."The week after we booked the trip,...
View ArticleConsumers Demand Answers From Nissan Over Melting Dashboards
An auto safety group is calling for a nationwide recall after concerns over melting Nissan dashboards. The group says the issue is much more than a cosmetic issue, and is demanding a recall from the...
View ArticleWarning to Parents: Make Sure Your Vacation Rental Home is Child Safe
It's no secret that kids are curious. And that curiosity only increases when they enter a new environment, like a rented vacation home, with so many new items to explore.Nancy Cowles is the Executive...
View ArticleVeteran Spends 4th of July in Heat, Blames Home Warranty
On a day where many are out celebrating our nation’s Independence Day, Chuck White is at home, just trying to keep cool. "The day that it got hot and I turned the A/C on and it wouldn’t work, it was...
View ArticleDallas Family Calls NBC 5 Responds After Airline 'Loses Dog'
From the moment Kennedy Hermansen laid eyes on a rescue dog named Grace, she knew she had to bring her home."She really was like, 'You're my person," Hermansen said.The two live in Los Angeles. But...
View ArticleLocal Business, Viewers Step Up to Help Vet with No A/C
Chuck White spent years dedicating his life to serving our country."I’ve got three branches of service under my belt: Army, Marine and Navy," he said.But he never imagined he’d end up in a situation...
View ArticleAmazon, Target and Walmart Among Many Stores Offering Deals
The battle to win your hard earned dollars is on!Some of your favorite retails giants like Target, Walmart, eBay and Old Navy are doing their own version of 'Prime Day.'That means more competition and...
View ArticleDon’t Make These 6 Common Mistakes on Amazon Prime Day
Amazon’s Prime Day kicks off at midnight on Monday, July 15. In recent years, Amazon’s Prime Day has become one of the most anticipated sales events of the year for online shoppers looking for deals —...
View ArticleHow Amazon Handles Prime Day Shipping Rush
Online shoppers will get a double dose of Amazon Prime Day this year.The online retail giant has extended its self-made day of deep discounts to two days, which will run through the end of the day...
View ArticlePlano Man Faces 'Out-of-Network' Surgery, Calls NBC 5
Sitting on the couch with guitar in hand is Jeff Krzeszinski's place of peace."I found it very therapeutic," he said. "It helps me focus."But his strong relationship with his guitar was one that would...
View ArticleEquifax Data Breach Settlement: What You Should Know
UPDATE: Here is the latest information on how to check if you're part of the Equifax class-action lawsuit settlement and how to file a claim. -----Equifax will pay up to $700 million to settle with the...
View ArticleYou Could Be Risking an Infection With Dip-Powder Manicures
Nail dipping is something you may have tried to get a fresh, long-lasting manicure. But experts say you could be risking an infection if it's not done the safest way.
View ArticleTexas Tenants' Rights: What Every Renter Needs to Know
It's important for renters to know that they do have rights, per Texas law.Many tenants don't know that if you're dealing with mold or other unsafe living conditions, you can take action.Our Consumer...
View ArticleCouples Panic After Wedding Venue Closes Several Locations
If you had an event scheduled at Noah's Event Venue in Richardson or Plano, please call 817-654-6300, or email newstips@nbcdfw.com.A tearful bride-to-be and her angry fiance, Julie Joseph and Shawn...
View ArticleMore Couples Speak Out After Wedding Venue Abruptly Closes
When Alfonso Herrera laid his eyes on Madeline Howell, he knew she was the one.The couple has three kids, and in November, they planned to celebrate their union at Noah's Event Venue in Plano."The last...
View ArticleBusinesses Offer Discounts After Event Venue Chain Announces Closures
This situation with Noah's Event Venue is truly a bride and groom's worst nightmare.We focus so much on the dress, the food vendors and other relatively smaller purchases, but who really thinks their...
View ArticleAnother Carmaker Under Fire For Melting, Sticky Dashboards
Since NBC 5's last investigation into melting, sticky and gooey dashboards, many viewers sent in their own pictures, demanding a fix. We first told you about melting Nissan dashboards, but it appears...
View ArticleHow to Turn Annoying Robocalls Into Cash
Robocalls often try to sell you something like a car warranty or insurance, but what if you could actually make thousands of dollars on those calls? A McKinney, Texas man says he's mastered the art of...
View ArticleTips for Texas Tax-Free Weekend 2019
Whether you're new to Texas or a longtime resident of the Lone Star State, tax-free weekend is an event that draws millions of shoppers to the stores, and it's all in honor of back-to-school."This is...
View Article2019 Back-to-School Fashion Guide
Every kid has a different reason why their first day of school outfit is so important to them. Fashion expert Holly Quartaro walks us through the top back-to-school trends of 2019.H&MCargo Pants:...
View ArticleConsumers File Police Report Against Local Contractor
Bill Betzen is the owner of not one, but two dogs.As much as he enjoys walking them, He said it would be nice for them to run around and play on their own."We never have a fenced backyard. We now have...
View ArticleContractor Finally Issues Refund After NBC 5 Responds Report
Waiting for a refund that may never come, Linda Summers said she spent many hours on her porch wondering if Shawn Partain would ever return."He kept saying, 'Oh, my guys are on their way. They're on...
View ArticleDallas Man Fights For Life After Kia Soul Catches Fire
Jordan Carlton and his mom Rebecca were enjoying what started as an amazing trip in Oahu, Hawaii.But their vacation took a horrifying turn when their 2019 Kia Soul rental car went up in...
View ArticleStop Rinsing Raw Chicken: USDA
How do you prepare chicken? If your answer includes a quick rinse in your sink, listen up: the USDA says you need to stop immediately. A new study showed dangerous levels of contamination between...
View ArticleNorth Texans Warned of Jury Duty Phone Scam
North Texans are being warned to be on alert for scam phone calls that are apparently involving a warrant for missing jury duty.Callers are claiming to be from sheriff's departments, U.S. Marshals...
View ArticleMan In Euless Accused of Soliciting Yardwork, Exploiting Seniors
A helpful neighbor or an outright scammer? A woman in Euless said a man is preying on seniors, promising to do yardwork and running off with their cash.Jan Harrison is a woman of strong faith.She said...
View ArticleNBC 5 Helps Couple Get Refund For Texas Rangers Tickets
A house divided, Jessica Ortiz and her fiancé Ryan Courtney found a way to cope with their differences.Ortiz is a staunch Los Angeles Angels fan and Courtney is a die hard Texas Rangers fan."When we...
View ArticleSouthwest Airlines Helps Woman Rebuild After 'Yardwork Scam'
Jan Harrison can’t seem to forgive herself for allowing a stranger into her home.She said Ani Palau showed up to her home unannounced and convinced her to let him do her yardwork for $400.Harrison said...
View ArticleHow to Get Discounts to the State Fair of Texas
There are ways to save money on entry to the State Fair of Texas, that way you have more money for corny dogs, funnel cakes and all the fried goodness that awaits.It's a Fair DealEach Wednesday, NBC 5...
View ArticleBeware of Scammers Looking for Storm Victims
The Insurance Council of Texas is estimating nearly $2 billion in insured losses after nine tornadoes touched down in North Texas Sunday night.Chris Pilcic, a spokesman for State Farm, said the...
View ArticleHoliday Hits: Tactile Toys for Touch Senses
Laurie Schacht, Chief Toy Officer, of The Toy Insider gives us a list of the hottest toys of the 2019 holiday season. Each Monday in November, Schacht will introduce us to a new category of toys.Nov. 4...
View ArticleDon't Fall Victim to Thieves Preying on Holiday Shoppers
It's a busy time of the year. You might be hosting family in town, cooking more in the kitchen or watching the kids while they're out of school and, of course, shopping for the best deals this holiday...
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